I take your privacy very seriously and will only use your personal information to administer your account and provide the products and services you have requested from me. In accordance with EU General Data Protection regulations 2018, this page details the data I will collect, store, and share if you visit this website, if you sign up for my newsletter, and if we work together.
How your data is collected, stored and used when you use this website:
This website, like the majority of websites on the internet, uses cookies. Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications such as Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. You may wish to consult the Help section of your browser or take a look at the About Cookies website which offers guidance for all modern browsers.
How your data is collected, stored and used when you contact me via my website contact form:
If you contact me via the contact form on this website, I will ask for your name and email address. This information will be transferred to my email account, and I will use it only to respond to you in connection with your query. It will not be used for any other purposes (eg marketing etc), unless you specifically request it.
How your data is collected, stored and used when you sign up for my newsletter:
If you sign up for my newsletter I will ask for your name and email address. I will store that information using a safe and secure email service. I will use that information to contact you periodically to send you my free newsletter which includes tips on healthy eating, updates on my services, and special offers. I will not share this information with any third parties beyond which are necessary for the provision of this service (and who will also treat your data with respect, in compliance with General Data Protection Regulations). You are free at any time to unsubscribe from this newsletter, by using the unsubscribe link at the bottom of all newsletter emails.
How your data is collected, stored and used when you work with me:
The data I collect from clients is as following: name, age, postal address, email address and telephone number. In the case of young people I will also ask for parent/guardian’s name, address, email address and telephone number. I collect this information for the purposes of contacting you (if necessary) throughout the time we are working together. I will also collect: date of birth, GP name and address, medical conditions relevant to therapy, and prescribed medication. I collect this information for health and safety purposes, so that I am aware of any relevant issues, and so that I may work as effectively as possible with you. All data is stored securely and confidentially and used in a safe and ethical manner, in line with British Association for Counselling and Psychotherapy regulations and guidelines. It will be stored for 7 years from the date of your last session, with the exception of young people, in which case it will be stored for 7 years from the date of their 18th birthday (I am obliged to do this under the terms of my insurance). It will not be shared with other people without your consent, except in circumstances in which I am required to by law (eg acts of terrorism). You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format, which I will provide within one month of your request. You also have the right to ask me to amend or change any incorrect information about you. You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it is information that I have a legal obligation to retain. As the client, you have the right to receive your personal information which you previously provided, and also have the right to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Lisa Murphy.